The Enterprise Administration Associate exam tests the candidate’s experience operating and supporting enterprise solutions. Qualified candidates should be proficient in best practices, and able to apply configuration changes to meet production needs, to perform continuous monitoring and maintenance, to troubleshoot common Esri technology issues, and to communicate software and support needs. Candidates should have 2-4 years of experience operating and supporting enterprise solutions and 18-24 months working with Esri’s ArcGIS technology.
Qualifications
A qualified candidate should be able to perform the following tasks:
- Install, configure, and upgrade a base ArcGIS Enterprise deployment
- Understand and implement the Esri licensing model
- Publish and administer services, using different ArcGIS Enterprise deployment models (on- premises, hybrid, and cloud)
- Deploy, publish, and administer GIS services and resources available through ArcGIS Online or ArcGIS Enterprise
- Diagnose and improve the performance of services from ArcGIS Online and ArcGIS Enterprise
- Manage cached resources and services
- Perform ArcGIS Enterprise system administration workflows.
- Configure security for ArcGIS Enterprise
- Register external data sources with ArcGIS Enterprise
- Monitor system health, conduct performance tuning, and identify bottlenecks across an ArcGIS Enterprise deployment
A qualified candidate should be familiar with the following tools:
- Operating systems, web servers, storage devices, file storage systems, databases, authentication, network and security concepts
- System monitoring tools
- Ready-to-use apps, the ArcGIS web APIs, and app templates
- ArcGIS Enterprise Cloud Builder
A qualified candidate should NOT be expected to perform the following tasks:
- Apply high availability deployment patterns of ArcGIS Enterprise
- System design & integration
- Geodatabase administration and tuning
- Application development
- ArcGIS Desktop analysis or data management
- Security audits and vulnerability assessments
Skill Measured
The following list will familiarize candidates with the exam sections to help guide exam preparation. The relative weight of each section is provided to illustrate the approximate size of each section. Candidates should review this list and assess their knowledge of each skill. Specific preparation resources are available to assist with refreshing in areas where any knowledge gaps are found.
Implement and Deploy a Solution — 15%
- Given a set of requirements, determine the appropriate ArcGIS Enterprise licensing role
- Given a set of requirements, apply procedural concepts to configure security for an ArcGIS Enterprise deployment
- Given a set of requirements, determine the appropriate ArcGIS Enterprise component(s)
- Identify considerations for installing components of an ArcGIS Enterprise deployment
Maintain and Support a Solution — 30%
- Apply procedural concepts to manage updates to services
- Apply procedural concepts to manage updates to system
- Apply procedural concepts to manage updates to apps
- Identify steps to backup and restore an ArcGIS Enterprise deployment
- Identify tools and workflows to administer ArcGIS Enterprise
Troubleshoot Problems with ArcGIS Enterprise — 30%
- Interpret ArcGIS Enterprise log messages
- Troubleshoot causes of performance issues in an ArcGIS Enterprise deployment
- Troubleshoot errors with the ArcGIS Enterprise system
- Troubleshoot errors with sharing workflows in an ArcGIS Enterprise deployment
- Identify functional components of ArcGIS Enterprise
Prepare and Publish Services — 24%
- Given a set of requirements, identify which service type is required
- Determine the requirements for sharing a given service type
- Identify which workflow is required to share a given service type
- Apply procedural concepts to configure service capabilities and properties to meet user requirements
Software
A qualified candidate should be familiar with the following software:
- ArcGIS Desktop 10.5
- ArcGIS Enterprise 10.5
Exam Details
Number of questions: 80
Certification code: EEAA105
Exam duration: 2 Hours
Exam type: Multiple choice, multiple select
Published date: June 2017
Exam state: Available to public
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